Hana Makarim & Antoine De Carbonnel, Jakarta, Indonesia

November 2009

hana

We first “met” Karen via phone and it was clear from our first conversation that she was not only experienced, knowledgeable and organized, but also extremely likeable!  All these qualities were confirmed in our first meeting in Bali, where she had lined up two full days of back-to-back meetings with photographers, videographers, bands, florists and caterers – all of whom came prepared and willing to make MANY adjustments, in part because of their professionalism, but surely also because of their sound relationship with Karen.  We were sold!

Karen masterfully guided us through the many options that came with organizing a destination wedding.  Every time we were not fully satisfied with a particular vendor, she would already be on the phone making arrangements for alternatives.  Her resourcefulness, flexibility and calm efficiency was paramount in making our special day a great success.  One thing that cannot be stressed enough is the importance of having a wedding organizer that you trust completely – we had the misfortune of having on of the vendors bail out on us a couple of days before the wedding.  Before reporting this to us, she had already had our down payment returned, booked another vendor she had had experience with, and as we later read, written a somewhat scathing email to the vendor telling him how unprofessional he was and how she would likely not use him again.  Karen fights for her customers!  What would have otherwise been a stressful hiccup, was a very calm and worry-free phone call.

A final note I would personally like to point out is that I believe what truly sets Karen apart from the rest is her sincerity, understanding and warmth.  I’m sure that there are other capable wedding planners out there in Bali – but that’s not necessarily all you need in preparation of such an emotional occasion.  During stressful times, Karen was a professional advisor, a confidant, someone to laugh with and more importantly, a friend.

Thank you so much Karen, for making our wedding a stunning, tasteful and happy occasion – we will be revisiting the memories often and for a very very long time!

HANA MAKARIM & ANTOINE de CARBONNEL, Jakarta, Indonesia & Paris, France

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